Terms of service
OVERVIEW
Welcome to Sniffler! The terms “we,” “us,” and “our” refer to Sniffler. Sniffler operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Sniffler is built on Shopify, which enables us to provide these Services to you.
The following Terms and Conditions, together with the policies referenced herein (these “Terms” or “Terms and Conditions”), describe your rights and obligations when using our Services.
Please read these Terms carefully, as they contain important information regarding your legal rights and cover topics such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to these Terms and our Privacy Policy https://sniffler.shop/policies/privacy-policy. If you do not agree with these Terms or the Privacy Policy, you may not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are of legal age in your state or region of residence and have given us your consent to allow your minor dependents to use the Services on devices you own, purchased, or manage.
To use the Services—including browsing or purchasing products—you may be required to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our store is accurate, current, and complete and that you have full authorization to provide it.
You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We strive to display our products and Services as accurately as possible. However, we cannot guarantee that colors or appearances of products will match exactly due to variations in device displays, settings, or configurations.
We make no guarantee that the quality or appearance of any products or Services you purchase will meet your expectations or match the representations on our website.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities offered to any person, region, or jurisdiction.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. Sniffler reserves the right, in its sole discretion, to accept or reject your order for any reason. Your order is only considered accepted once confirmed by Sniffler and payment has been processed.
Please review your order carefully before submitting, as Sniffler may not be able to accommodate cancellation requests after acceptance. Should we reject, modify, or cancel an order, we will attempt to notify you via the email, billing address, and/or phone number provided at the time of order.
Returns or exchanges are only accepted in accordance with our Refund Policy:
https://sniffler.shop/policies/refund-policy
You represent that your purchases are for personal or household use only and not for resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions may change without prior notice. The price charged for a product or Service will be the price in effect at the time the order is placed and confirmed in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs duties, or import fees.
Prices listed in our online store may differ from prices in physical retail locations or in third-party stores. We may occasionally offer promotions or special offers subject to separate terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are authorized to use such credit card for the purchase; (iii) charges incurred will be honored by your credit card company; and (iv) you will pay all charges incurred, including shipping, handling, and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for delays in shipping or delivery. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs clearance, or events beyond our control. Once we hand over the products to the shipping carrier, ownership and the risk of loss transfer to you.
SECTION 6 – INTELLECTUAL PROPERTY
All elements of the Services, including but not limited to trademarks, logos, text, designs, images, graphics, product reviews, videos, and audio files, as well as their selection and arrangement, are owned by Sniffler, its affiliates, or licensors and are protected by international copyright, trademark, and patent laws.
These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Nothing in these Terms shall be construed as granting any license or right to use any intellectual property of Sniffler, Shopify, or any third party without prior written permission. Unauthorized use of the Services may violate intellectual property laws.
All rights not expressly granted herein remain reserved by Sniffler.
The names, logos, product and service names, designs, and slogans of Sniffler are trademarks of Sniffler or its affiliates or licensors. You may not use such marks without prior written consent. Shopify’s name, logos, and related marks are trademarks of Shopify. Other names and marks are the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may have access to optional third-party tools offered as part of the Services that we neither monitor nor control. You acknowledge that we provide access to such tools “as is” and “as available” without warranties or endorsements of any kind.
We disclaim all liability arising from or relating to your use of optional third-party tools. Your use of such tools is entirely at your own risk and discretion, and you should ensure you understand and agree to the terms under which the tools are provided by the third-party provider.
Future new features, tools, or resources offered through the Services will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials or links to third-party websites or services. We are not responsible for examining or evaluating their content or accuracy. Accessing any third-party materials or websites is at your own risk.
We are not liable for any damages or losses related to your access to or use of third-party websites or for any products, services, or content obtained from them. You should review third-party terms and policies before engaging in any transaction.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Sniffler is powered by Shopify, which enables us to provide the Services. However, all sales and transactions are made directly between you and Sniffler.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of the transactions between you and Sniffler, including any injuries, damages, or losses arising from products or Services purchased. You hereby release Shopify and its affiliates from all liability related to your purchases and transactions with Sniffler.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is governed by our Privacy Policy, available at:
https://sniffler.shop/policies/privacy-policy.
Certain personal data may also be governed by Shopify’s Privacy Policy. By using the Services, you confirm that you have read and agree to both privacy policies.
Because the Services are hosted by Shopify, Shopify processes personal data regarding your access and use of the Services to provide and improve them. Data you submit may be shared with Shopify and other third parties located outside your country of residence to facilitate the Services.
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise send us any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.
We may use these rights, for example, to operate, improve, and promote the Services or to fulfill our obligations under these Terms.
You represent and warrant that:
(i) you own all rights to your Feedback or have full authority to grant the rights described above;
(ii) you have disclosed any compensation or incentive received in connection with your Feedback; and
(iii) your Feedback complies with these Terms.
We are not obligated to (1) keep your Feedback confidential, (2) pay compensation for it, or (3) respond to it.
We reserve the right, but not the obligation, to monitor, edit, or remove Feedback that we, in our sole discretion, deem unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.
You agree that your Feedback will not infringe any rights of third parties, including copyright, trademark, privacy, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, or any malware that could affect the operation of the Services. You may not use a false email address, impersonate any person, or mislead us or third parties as to the origin of your Feedback.
You are solely responsible for the accuracy of your Feedback, and we assume no responsibility or liability for any Feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Services is inaccurate, at any time and without prior notice (including after you have submitted your order).
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You agree not to access or use the Services, directly or indirectly, to:
(a) engage in any unlawful or malicious purpose;
(b) violate any applicable laws or regulations;
(c) infringe upon or violate our intellectual property rights or those of others;
(d) harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against any individual or group;
(e) submit false or misleading information;
(f) upload or transmit material that does not comply with these Terms;
(g) transmit unsolicited advertising or spam (including “junk mail,” “chain letters,” or similar);
(h) impersonate any person or entity; or
(i) engage in conduct that restricts or inhibits any other person’s use of the Services or that, in our judgment, may expose Sniffler, Shopify, or other users to liability.
Additionally, you agree not to:
(a) upload or transmit viruses or malicious code that may affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track personal data of others;
(d) engage in spam, phishing, pharming, scraping, or crawling; or
(e) interfere with or circumvent the security features of the Services or any related websites.
We reserve the right to terminate your access to the Services at any time, without notice, for violating any of these Terms.
SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at any time, at our sole discretion, without prior notice. You remain liable for all amounts due up to the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, and Privacy Policy.
SECTION 15 – DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided for general informational purposes only. We make no warranty regarding the accuracy, completeness, or usefulness of this information. Your reliance on such information is at your own risk.
Unless expressly stated by Sniffler, the Services and all products offered through the Services are provided “as is” and “as available,” without any express or implied warranties, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, or non-infringement.
We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Sniffler, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or Shopify and its affiliates shall in no case be liable for any injuries, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind.
This includes, but is not limited to, lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or any products purchased through them.
Even if advised of the possibility of such damages, our total liability shall not exceed the amount you paid for the specific product or Service that gave rise to the claim.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Sniffler, Shopify, and their affiliates, partners, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, or expenses (including reasonable attorney’s fees) arising from or related to:
(1) your violation of these Terms or any referenced documents;
(2) your violation of any law or third-party rights; or
(3) your use of the Services.
We will notify you of any such claims. Failure to promptly notify you does not relieve you of your indemnification obligations unless you are materially prejudiced.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. The validity and enforceability of all remaining provisions shall remain unaffected.
SECTION 19 – WAIVER & ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 20 – ASSIGNMENT
You may not assign, transfer, or delegate these Terms or any rights or obligations hereunder without our prior written consent. Any attempt to do so shall be null and void.
We may assign, transfer, or delegate our rights and obligations under these Terms without notice or consent.
SECTION 21 – GOVERNING LAW
These Terms and any separate agreements by which we provide Services to you shall be governed by and construed in accordance with the laws and courts of the country where Sniffler is headquartered.
You and Sniffler agree to the exclusive jurisdiction and venue of those courts.
SECTION 22 – HEADINGS
The section headings used in this agreement are included for convenience only and shall not affect the interpretation of these Terms.
SECTION 23 – CHANGES TO THESE TERMS
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms at our sole discretion by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
We will notify you of material changes as required by law. Continued use of or access to the Services after posting such changes constitutes your acceptance of the revised Terms.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to info@sniffler.shop
Sniffler – Olivier Roman
📍 Allmendweg 18, 79268 Bötzingen, Germany
📧 info@sniffler.shop
📞 +49 15679 704899