Returns

Not happy? No problem. You can return your order within 30 days — no questions asked.

1
Register your return
One click in your account — approved instantly.
2
Ship the parcel back
Send the Snifflers (ideally unopened) to our return address.
3
Get your money back
As soon as your parcel arrives, we refund the full amount to your payment method.

Fastest: in your account

In your Sniffler account you'll find a return button next to every order under “Orders”. One click is all it takes — the return is approved automatically.

Go to my orders

Return address

Sniffler Retoure

c/o ODS - Office Data Service GmbH

Ehrenbergstraße 16a

10245 Berlin

Deutschland

You can find all details about your right of withdrawal in the cancellation policy.